Sarita Singh Appointed Front Office Manager at DoubleTree by Hilton Bengaluru Airport — Enhancing Guest Experience Leadership

Operational leadership at DoubleTree by Hilton Bengaluru Airport has been reinforced with the appointment of Sarita Singh as Front Office Manager, a move aimed at strengthening guest engagement and service delivery at the full-service airport hotel. The appointment comes as the property continues to refine its positioning within Bengaluru’s competitive hospitality market.

Career Foundation

Over the course of nearly a decade, Sarita Singh has developed a strong grounding in front office management and guest relations through roles with some of India’s most established hospitality brands. Her professional journey includes exposure to The Oberoi Group, The Leela Palaces, Hotels and Resorts, and Taj Hotels, where she built her understanding of service precision and guest interaction frameworks.

Her time at Conrad Bengaluru, part of the Hilton portfolio, further strengthened her operational capabilities in luxury urban hospitality settings. Across these roles, she has focused on building efficient front office systems while maintaining personalised service standards.

Most Recent Role and Key Achievements

Before taking on her new position, Sarita Singh served as Front Office Manager at Hilton Gurugram Baani City Centre, where she led front desk operations in a high-demand business environment. Her role involved managing guest flow, coordinating with multiple departments, and ensuring consistency in service delivery during peak occupancy cycles.

Her contributions centred on improving operational coordination, enhancing guest satisfaction scores, and mentoring teams to deliver seamless arrival and departure experiences. This exposure to complex operational environments has prepared her to manage front office functions at a busy airport hotel setting.

Commenting on her appointment, she said, “I am honoured to join DoubleTree by Hilton Bengaluru Airport and look forward to working alongside the team to further elevate the guest experience while upholding the brand’s commitment to warm and attentive hospitality.”

Education and Professional Competencies

While specific academic details are not disclosed, Sarita Singh’s career reflects strong competencies in front office leadership, team management, and guest experience design. Her experience across luxury and premium hotel brands highlights her ability to balance operational efficiency with personalised service delivery.

Scope of New Role

In her role at DoubleTree by Hilton Bengaluru Airport, Sarita Singh will oversee all front office functions, including guest arrivals, departures, and overall lobby operations. She will also focus on strengthening interdepartmental coordination to ensure consistent service delivery aligned with the DoubleTree by Hilton brand’s standards.

Her appointment is expected to support the hotel’s efforts to elevate guest satisfaction while maintaining operational efficiency in a high-traffic airport location. From a strategic standpoint, this leadership addition reflects the brand’s continued investment in experienced professionals to reinforce service excellence across its India portfolio.

Welcoming her to the team, Sanu Sadananda, General Manager of DoubleTree by Hilton Bengaluru Airport, noted that her operational expertise and industry exposure will contribute significantly to enhancing guest experiences at the property.

This appointment underlines the hotel’s focus on strengthening frontline leadership as it continues to deliver consistent, guest-centric hospitality.