Rishabh Jain Appointed General Manager at Holiday Inn Gurugram Sector 90 — Driving Growth Through Operational and Market Expertise

Leadership at Holiday Inn Gurugram Sector 90, a mid-scale property under IHG Hotels & Resorts, has been strengthened with the appointment of Rishabh Jain as General Manager, a move aligned with the hotel’s focus on sharpening operational performance and market positioning in a competitive NCR corridor.

Career Foundation

Over the course of his professional journey, Rishabh Jain has built operational depth across diverse hospitality environments, gaining exposure to brand standards, guest engagement models, and revenue-led decision-making. His early industry experience included associations with The Lalit and Taj Hotels, where he developed a foundational understanding of service delivery and operational coordination within established hospitality frameworks.

Subsequent roles across Marriott International properties introduced him to structured global operating systems and performance metrics, allowing him to refine his approach to team management and guest satisfaction. His tenure with IHG Hotels & Resorts, spanning multiple cities, further expanded his understanding of operational leadership, where he contributed to business development and team alignment initiatives.

Most Recent Role and Key Achievements

Before taking on his current assignment, Rishabh Jain served at Fairfield by Marriott Jaipur, where he played a central role during the hotel’s pre-opening phase. This involved coordinating operational planning, establishing departmental workflows, and aligning teams ahead of launch timelines.

Following the opening, he led the property through its initial growth cycle, focusing on stabilising operations, improving revenue performance, and strengthening guest engagement strategies over a sustained period. His work during this phase required managing operational transitions while maintaining service standards in a developing market environment.

Education and Professional Competencies

Rishabh Jain holds a Post Graduate Diploma in Business Management from ITM Business School, Navi Mumbai, and a Bachelor of Hotel & Tourism Management from Vivekanand Institute of Hotel & Tourism Management, Rajkot. His academic grounding supports his capabilities in financial planning, operational strategy, and structured team leadership within hospitality environments.

Scope of New Role

At Holiday Inn Gurugram Sector 90, Rishabh Jain will oversee all aspects of hotel operations, including financial performance, day-to-day management, and team development. The role involves strengthening the hotel’s market positioning within Gurugram’s evolving hospitality landscape while ensuring consistent guest experience delivery across departments.

Working within the framework of IHG Hotels & Resorts, he is expected to focus on operational efficiency, revenue management, and service standardisation. The appointment reflects the brand’s intent to reinforce leadership at the property level, particularly in high-growth urban markets where operational clarity and execution remain critical differentiators.

Closing Line

The appointment of Rishabh Jain signals Holiday Inn Gurugram Sector 90’s continued focus on structured growth, operational discipline, and sustained performance in the NCR hospitality market.