Rajiv Kapoor appointed General Manager of Fairmont Mumbai and Roswyn, A Morgans Originals Hotel

Appointment Overview

Luxury hospitality veteran Rajiv Kapoor has been appointed General Manager of Fairmont Mumbai and Roswyn, A Morgans Originals Hotel, bringing consolidated leadership to two premium properties in one of India’s most competitive hospitality markets.

Career Background

The expanded role places Kapoor at the helm of both hotels’ operations, strategy, and people leadership, aligning established luxury with an emerging, design-forward hospitality concept.

About Roswyn and Morgans Originals

Currently in its pre-opening phase, Roswyn marks the India debut of Morgans Originals, a collection by Ennismore known for its independent spirit, creative design, and cultural relevance. The hotel is set to appeal to globally minded travellers seeking experiential and personality-driven stays.

Professional Background

Key Achievements

Kapoor has been associated with Fairmont Mumbai since its pre-opening stage and successfully led the hotel’s launch in April 2025, shaping its operational framework and early market positioning. With over 25 years of experience in luxury hospitality, he brings deep expertise across hotel operations, strategic planning, brand building, and high-performance team leadership.

Prior to Mumbai, Kapoor spent five years at Fairmont Jaipur, where he focused on asset repositioning and strengthening financial and brand performance.

Role & Strategic Focus

Current Role & Responsibilities

As General Manager, Kapoor will oversee overall operations, revenue performance, brand positioning, and team development across both properties. His mandate includes balancing Fairmont Mumbai’s established luxury identity with Roswyn’s independent, design-led character, while driving sustainable growth, stronger ADR, and long-term brand equity.

Leadership Perspective

Kapoor has highlighted the importance of culture, credibility, and disciplined execution in the early lifecycle of luxury hotels. With Fairmont Mumbai completing its inaugural year, his focus now extends to shaping Roswyn as India’s first Morgans Originals property, ensuring both brands retain distinct identities while operating under a shared standard of excellence.