Radhika Mathur Appointed Director of Marketing and Communications at The St. Regis Mumbai — Strengthening Luxury Brand Positioning

A leadership transition at The St. Regis Mumbai, part of Marriott International, signals a renewed focus on brand positioning, with Radhika Mathur stepping in as Director of Marketing and Communications. The luxury property in Mumbai is aligning its communication strategy to sustain relevance in a highly competitive premium hospitality market, where brand storytelling and digital engagement continue to shape guest perception.

Career Foundation

The professional journey of Radhika Mathur has been shaped through a mix of agency consulting and on-property marketing roles, giving her exposure to both strategic planning and execution. Her early work with Templatolio, a Hotelivate-affiliated consultancy, involved developing marketing frameworks and digital narratives for multiple hospitality brands, including Ibis Hotels, Courtyard by Marriott Gurgaon, and several Radisson Hotels across India.

This consulting experience helped her understand brand positioning across segments, while later assignments within hotel environments enabled her to translate strategy into operational outcomes. Her tenure at Fairmont Jaipur further strengthened her grasp on destination marketing and luxury brand communication, particularly in markets driven by experiential travel and curated guest journeys.

Most Recent Role and Key Achievements

At Four Seasons Hotel Mumbai, Radhika Mathur took on progressively larger responsibilities within the marketing and communications function, ultimately leading public relations at the property. Her role coincided with a phase of transformation, where the hotel underwent redevelopment and repositioning.

During this period, she led communication strategies for key initiatives such as the relaunch of AER, refurbishment of guest rooms, and the introduction of Opus. These projects required coordination across design, operations, and marketing teams while ensuring consistent brand messaging. Her work contributed to strengthening the hotel’s visibility within luxury media and enhancing engagement across both traditional and digital platforms.

Education and Professional Competencies

Radhika Mathur holds an MBA in Global Hospitality Management from Les Roches, Switzerland, and a Bachelor of Arts in Psychology from Fergusson College, University of Pune. Her academic grounding supports a balanced approach that integrates consumer behaviour insights with structured marketing strategy, enabling her to design communication frameworks aligned with evolving guest expectations.

Scope of New Role

In her new capacity at The St. Regis Mumbai, Radhika Mathur will oversee brand strategy, public relations, digital platforms, and integrated communications. The property, positioned among Mumbai’s leading luxury hotels, competes within a landscape defined by experiential offerings, high-profile events, and international brand standards.

Her mandate includes reinforcing the hotel’s identity across key markets, enhancing digital visibility, and ensuring cohesive storytelling across channels. The appointment reflects a strategic move by Marriott International to invest in leadership that can bridge traditional luxury positioning with contemporary communication demands.

This appointment underscores The St. Regis Mumbai’s intent to sharpen its brand narrative and sustain its standing within India’s luxury hospitality segment.