Mayank Mittal Appointment as General Manager at Pilibhit House

Mayank Mittal Appointed General Manager at Pilibhit House – IHCL SeleQtions — Strengthening Heritage Hospitality Leadership

A leadership transition at Pilibhit House – IHCL SeleQtions, located in Haridwar, marks a strategic step for the luxury heritage property as it appoints Mayank Mittal as General Manager. The move comes at a time when spiritual tourism and experiential hospitality are gaining traction, positioning the hotel to further refine its guest offering and operational depth.

Career Foundation

The professional journey of Mayank Mittal has been shaped within the ecosystem of IHCL (Indian Hotels Company Limited), where he initially developed expertise in commercial functions across key metropolitan markets such as New Delhi and Bengaluru. His early years in sales and marketing provided a strong understanding of revenue dynamics, customer segmentation, and brand positioning within the hospitality sector.

Exposure to resort destinations added another layer to his operational outlook. Assignments at Taj Exotica Resort & Spa, Maldives and later at Taj Exotica Resort & Spa, Goa introduced him to high-end leisure hospitality, where he engaged with global clientele and complex resort operations. This phase helped shape his understanding of luxury guest expectations and destination-driven experiences.

Most Recent Role and Key Achievements

Before this appointment, Mittal was associated with Taj Kumarakom Resort & Spa, Kerala, where he led the property as General Manager. His tenure involved navigating a highly competitive backwater tourism market, balancing occupancy growth with experiential offerings aligned to Kerala’s wellness and leisure positioning.

His transition into operational leadership had earlier been reinforced during his stint at Gateway Varkala, where he oversaw day-to-day hotel functions. This role marked a shift from commercial strategy to holistic hotel management, enabling him to integrate revenue, service delivery, and team engagement into a unified operational framework.

Across these roles, Mittal demonstrated an ability to align property-level strategies with broader brand standards, while maintaining consistency in guest experience delivery across varied geographies.

Education and Professional Competencies

Mittal is an alumnus of the Welcomgroup Graduate School of Hotel Administration, Manipal, where he studied hospitality management. His academic grounding in hotel operations and service design has translated into a structured approach to leadership, combining analytical decision-making with an emphasis on team alignment and guest-centric execution.

Scope of New Role

In his new capacity at Pilibhit House – IHCL SeleQtions, Haridwar, Mittal will oversee the complete operational framework of the heritage property, along with supervisory responsibilities for Hari Ganga Niwas – IHCL SeleQtions. His mandate includes strengthening service benchmarks, refining culinary experiences—particularly at signature dining venues—and enhancing curated guest journeys aligned with the spiritual and cultural identity of the destination.

“I am delighted to take on this new role at Pilibhit House and to work alongside such a passionate and dedicated team. Nestled on the sacred banks of the Ganges, Pilibhit House beautifully reflects the heritage and spiritual essence of Haridwar. I look forward to building on its unique character with a focus on elevating the hotel’s culinary narrative, especially at The Terrace, while introducing thoughtfully curated experiences that capture the essence of the destination,” said Mittal.

The appointment reflects IHCL’s focus on deploying experienced internal leaders to strengthen key heritage assets, particularly in high-growth spiritual tourism markets.

This leadership move underscores Pilibhit House’s intent to deepen its positioning as a refined hospitality address in Haridwar’s evolving luxury segment.