IHG Appoints Stephen D’souza as Area General Manager for Southwest Asia and General Manager of InterContinental Jaipur Tonk Road

InterContinental Jaipur Tonk Road has welcomed Stephen D’souza as the new Area General Manager for IHG Southwest Asia, in addition to taking charge as General Manager of the Jaipur property. His appointment marks a strategic step by IHG to strengthen its leadership presence in the region and enhance the luxury brand’s footprint in India.

Strengthening InterContinental’s Vision in Jaipur and Beyond

D’souza’s expanded role places him at the centre of IHG’s long-term growth plans for Southwest Asia. He will be responsible for guiding brand strategy, elevating operational excellence, and deepening InterContinental’s ethos of delivering immersive, culturally connected hospitality. Under his leadership, the Jaipur hotel is expected to further enhance its positioning as a contemporary luxury destination for both domestic and international travellers.

A Leadership Approach Focused on Experience and Connection

With more than two decades of hospitality experience, D’souza brings a refined understanding of guest behaviour, design-driven experiences, and purpose-led service. His vision is centred on creating stays that appeal to all senses—where thoughtful detailing, personalised interactions, and local context come together to shape lasting memories for guests.

He also aims to sharpen the hotel’s identity through global brand pillars such as elevated occasions, local insights, inclusive service culture, and flexible offerings tailored to modern travellers.

Building a People-First Culture

A core element of D’souza’s leadership philosophy is the development of strong, empowered teams. He plans to reinforce IHG’s values by investing in training programmes, associate engagement platforms, and collaborative initiatives that encourage creativity, belonging, and professional growth.

His commitment to fostering fairness, pride, and inclusivity reflects IHG’s wider mission of nurturing a workplace where hospitality thrives through human connection.

Commitment to Community and Responsible Hospitality

D’souza’s roadmap for the Jaipur hotel includes integrating environmentally responsible practices and strengthening community engagement. From sustainable operating standards to partnerships that uplift local talent and neighbourhoods, he intends to align the hotel with IHG’s purpose-driven approach of creating long-term positive impact.