Himanshu Bhatnagar Appointed Multi-Property Director of Human Resources at The Westin Gurgaon, New Delhi and Sohna Resort — Strengthening People Strategy Across Twin Properties

In a move to reinforce its people-centric leadership approach, The Westin Gurgaon, New Delhi and The Westin Sohna Resort and Spa have appointed Himanshu Bhatnagar as Multi-Property Director of Human Resources. The dual-property role highlights the importance of integrated HR strategy in managing talent and culture across both an urban hotel and a destination resort in Haryana.

Career Foundation

Himanshu Bhatnagar’s career has been shaped through diverse roles across leading hospitality organisations, where he developed a strong grounding in workforce management and organisational development. His early professional experiences across brands such as The Leela Palaces, Hotels and Resorts, InterContinental Hotels Group (IHG), and Radisson Hotel Group exposed him to varied operational environments, from luxury hotels to large-scale branded properties.

These roles helped him build expertise in managing employee engagement, aligning HR frameworks with business goals, and supporting pre-opening operations—areas that demand adaptability and structured execution in hospitality settings.

Most Recent Role and Key Achievements

Before this appointment, Bhatnagar served as Director of Human Resources at Le Méridien Gurgaon, where he led HR strategy and associate relations within a high-demand market. His tenure involved overseeing workforce planning, strengthening employee engagement practices, and aligning talent strategies with operational requirements.

His contributions have been recognised within the industry, including being named HR Leader of the Year at the Hotelier India Awards 2023. He also received multiple Marriott International APEC HR Awards between 2021 and 2024, reflecting his role in driving HR excellence across the region. His experience spans more than nine years within Marriott International, reinforcing his familiarity with global HR frameworks.

Education and Professional Competencies

Bhatnagar’s professional profile reflects strong competencies in talent development, organisational capability building, and performance management. His expertise includes employee engagement strategies, HR operations, and leadership development, enabling him to manage large and diverse teams within hospitality environments.

Scope of New Role

In his new position, Bhatnagar will oversee human resources strategy across both The Westin Gurgaon, New Delhi and The Westin Sohna Resort and Spa, focusing on talent development, associate engagement, and organisational effectiveness. The role involves aligning HR practices across the city hotel and resort formats, ensuring consistency while addressing the unique demands of each property.

Operating within a competitive NCR hospitality market, where employee experience is closely linked to guest satisfaction, his leadership is expected to strengthen internal culture and support long-term operational performance. This appointment signals a continued emphasis on structured people strategies as a key differentiator in hospitality.

Commenting on the appointment, Rahul Puri, Multi-Property General Manager, highlighted that Bhatnagar’s people-first approach and ability to build engaged teams will contribute to strengthening culture and driving excellence across both properties. Bhatnagar also noted his focus on creating an environment where associates feel valued and empowered to deliver consistently.

The appointment underscores the role of integrated HR leadership in sustaining service standards across multi-property operations.