Grand Hyatt Mumbai Appoints Namrata Sharma as Area Director of Human Resources

Leadership Appointment

Grand Hyatt Mumbai has announced the appointment of Namrata Sharma as Area Director of Human Resources, reinforcing its focus on people-first leadership and organisational culture. In her new role, Sharma will oversee the people and culture function for Grand Hyatt Mumbai and select Hyatt Hotels properties in the region.

Role & Responsibilities

Career Background

As Area Director of Human Resources, Sharma will be responsible for talent acquisition and development, succession planning, employee engagement, performance management, and the strengthening of HR governance frameworks. She will also support the consistent implementation of Hyatt’s service values and culture across teams, aligning people strategy with operational excellence.

Professional Background

Key Achievements

Sharma brings over two decades of experience across luxury hospitality and corporate sectors. Her career includes senior HR leadership roles with renowned hospitality brands such as The Leela, Marriott International, Westin, Taj Hotels, and Green Park Hotels & Resorts. Earlier in her career, she also gained corporate experience with 24/7 Customer and Wipro, adding depth to her people management and organisational development expertise.

People-Centric Leadership

Current Role & Responsibilities

Throughout her career, Sharma has been closely associated with leadership development, talent management, and building high-performing, people-centric workplace cultures. Her approach emphasizes integrity, empathy, and purpose-driven leadership to enable teams to innovate and deliver consistently strong guest experiences.

Industry Recognition

Her contributions to human resources and talent development have been recognised through multiple industry accolades, including the Talent Development Award from Marriott Hotels, Most Influential HR Leaders in India by IPE & Times Ascent, and the HR Leadership Award from the Asia Pacific HRM Congress.